What to include
Include your device type, app version, and a short description of what happened so we can reproduce the issue quickly.
Help
Support
Questions, bug reports, and account issues can be sent to [email protected].
Response expectations
We aim to respond to support requests as quickly as practical, though response times may vary depending on volume and severity.
Common Topics
- Problems creating or updating family routines
- Shopping list, task, or calendar sync issues
- Questions about child profile information
- Requests to delete account or app-related data
- Feature suggestions and product feedback